TERMS & FAQ

TERMS:


Return Policy

All sales are final (within reason). If you chose the wrong size email us your info and order number and we'll give you your correct size if it is in stock. If you were shipped the wrong size or product, email us at once and we'll send you the return instructions.


Shipping & Delivery Info

We ship from California through USPS first class & priority mail. For domestic orders please allow 1-3 business days for processing and 2-5 days for shipping time (time may vary). For international orders allow 1-3 days processing and up to 7 days shipping. Tracking numbers are emailed to you once the package has been shipped, if your tracking number wasn't sent email and we'll provide one. If your country doesn't appear on the shipping options email us and we'll add it. We are not responsible for lost, stolen, or damaged packages once they have left our hands. 


Terms of use

By visiting our website, you agree to the Conditions & Terms of Use. These terms may be changed or updated without notice.



FREQUENTLY ASKED QUESTIONS:


I have a general question, how can I contact you guys?

Email us at info@squad1998.com or go to the Contact page at the top of the webstite. We do not check our twitter or instagram messages as often as we do our email. 


Do you accept PayPal? 

Yes we accept PayPal as well as most credit/debit cards.


Do you ship internationally? 

Yes, if your country doesn't appear in the shipping options during checkout, email us the name of your country and we'll get it setup immediately. 


I put my address in wrong/moved addresses, how can I fix it?

Email us with the correct address and we'll ship it there instead if it is not too late.


I ordered the wrong size, can I exchange it for another size? 

Possibly, however it isn't guaranteed. 


How much do you charge for shipping? 

Shipping cost depends on how many items you purchase and the weight of those items. You'll see your shipping cost once you begin to checkout. 


Can you send me some stickers? 

Each web store purchase should come with some stickers.


When will you restock? 

Restocks are random, sign up for the email newsletter at the bottom of the page or follow us on twitter/instagram (@squad1998) to stay updated. 


Do you promote/sponsor people? 

No we do not.


Are you looking for a photographer? 

No, however feel free to send us your portfolio and we'll take it into consideration.